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Compassionate Care Connections Home Services

Accessibility Policy

1. Purpose

Compassionate Care Connections Home Services (CCCHS) is committed to ensuring equal access to services, programs, and employment opportunities for all individuals, including clients, employees, and visitors with disabilities. This policy outlines our commitment to accessibility in compliance with applicable laws, including the Americans with Disabilities Act (ADA) and state regulations.

2. Scope

This policy applies to all employees, contractors, clients, and visitors of CCCHS. It covers all aspects of service delivery, employment, and communication to ensure accessibility for individuals with disabilities.

3. Commitment to Accessibility

CCCHS strives to:

• Provide home health care services that accommodate individuals with disabilities.

• Ensure physical, digital, and communication accessibility.

• Offer reasonable accommodations to employees and clients as needed.

• Foster an inclusive and respectful environment.

4. Accessible Services

• Client Accommodations: We will work with clients and their families to ensure personalized care plans accommodate disabilities, including mobility assistance, hearing impairments, and vision impairments.

• Communication Access: Upon request, we provide alternative communication methods, including large-print materials, verbal explanations, and electronic formats.

• Physical Accessibility: If services are provided at a facility, all locations will meet ADA compliance standards for accessibility, including ramps, doorways, and seating arrangements.

5. Employee Accommodations

• CCCHS will provide reasonable accommodations to employees with disabilities to perform their job duties effectively.

• Employees requiring accommodations should contact Human Resources to discuss appropriate solutions.

6. Digital Accessibility

• Our website and online materials will be designed to meet accessibility standards, including compatibility with screen readers and alternative text for images.

• Clients may request accessible formats for any digital or printed materials.

7. Training & Awareness

• Employees will receive periodic training on disability awareness, accessibility accommodations, and compliance with accessibility laws.

• Staff will be educated on best practices for interacting with individuals with disabilities.

8. Feedback & Complaints

• CCCHS encourages feedback from clients, employees, and visitors regarding accessibility concerns.

• Complaints or requests for accommodations can be submitted via:

  • Email: accessibility@ccchomeservices.com

  • Phone: [Your Business Contact Number]

  • Mail: [Your Business Address]

9. Review & Compliance

• This policy will be reviewed annually and updated as needed to ensure compliance with applicable laws and evolving accessibility standards.

• Any violations of this policy will be addressed promptly to ensure equitable access for all individuals.