Privacy Policy

A legal disclaimer

1. Introduction

Compassionate Care Connections Home Services ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws and regulations.

2. Information We Collect

We may collect the following types of personal and health-related information:

Personal Information: Name, address, phone number, email address, date of birth, emergency contacts.
Health Information: Medical history, treatment plans, physician details, and other relevant health data required to provide home care services.
Payment Information: Billing details, insurance information, and other financial data.
Website Information: IP address, browser type, cookies, and other usage data for website visitors.

3. How We Use Your Information

We collect and use personal information for the following purposes:

To provide home health care services tailored to client needs.
To coordinate with healthcare providers and insurance companies.
To process payments and maintain accurate records.
To comply with legal and regulatory obligations.
To improve our services, communication, and website functionality.

4. Sharing of Information

We do not sell or share personal information except in the following cases:

With Healthcare Providers: To ensure proper coordination of care.
With Insurance Companies: For billing and coverage verification.
With Legal Authorities: As required by law or in response to valid legal requests.
With Service Providers: Third-party vendors assisting with operations (e.g., IT support, billing services) who are contractually obligated to protect your data.

5. Data Security

We implement security measures to protect personal information, including:

Secure storage and encryption of electronic records.
Restricted access to sensitive information.
Staff training on confidentiality and data protection.

6. Your Rights & Choices

Depending on applicable laws, you may have rights regarding your personal information, including:

Accessing and obtaining a copy of your data.
Requesting corrections or updates to your information.
Requesting deletion of non-essential data.
Opting out of marketing communications.

7. Retention of Information

We retain personal and health-related information as required by law or as necessary for business and care-related purposes. When no longer needed, we securely dispose of records.

8. Cookies & Website Data

If you visit our website, we may collect cookies or tracking data to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with the updated effective date.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

Email: ccchomeservices.com
Phone: 1-219-240-4434 (during office hours Mon-Fri from 9am -5pm)

By using our services, you acknowledge and agree to this Privacy Policy.